HR Management - Discussing Training and Development Techniques

Discussing Training and Development Techniques

Performance Improvement Analysis:
Effective managerial coaching is integral to ongoing employee development. Whereas training is typically focused on acquiring and/or strengthening specific skills within a short time-frame either on-the-job or in a classroom setting, development is embedded in the relationship between the manager or team leader and his/her staff or team members, and involves an iterative process through coaching and feedback over time.

The central key to effective coaching is that of assessing the performance situation in order to determine the most appropriate and effective approach to the performance deficiency (or deficiencies). In this Module 2 case, please return to the background readings to review the article entitled "When Employees at Work Don't Get It: A Model for Enhancing Individual Employee Change in Response to Performance Feedback" by Silverman, Pogson, and Cober (2005). Although this article was published in 2005, it remains highly relevant today. Moreover, the article is derived from the The Academy of Management Executive, one of the most highly regarded organizational management journals available.

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